Course Syllabus

MS-4021 Copilot Immersion Experience

Discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond. This experience provides insights into crafting contextual prompts for Copilot and engaging use case scenarios that showcase seamless integration into daily business workflows. Whether you're a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot's potential in your role.

Modules in this learning path

Get ready to work with Microsoft Copilot,
Explore how Microsoft Copilot grounds responses in your organizational data and the web across Microsoft 365 apps, discover how agents handle complex multi-step tasks, understand how enterprise data protection and sensitivity labels keep your data secure, and apply a four-element prompting framework to get accurate, useful results.

Unlock productivity and unleash creativity with AI powered chat
This module discusses how Microsoft Copilot Chat helps you interact with your content across files, meetings, chats, emails, people, and the web.