IT infrastructure services
At Kompas Xnet we have a team of specialists dedicated to solutions based on Microsoft technologies, that can rely on their vast amount of experience and deep expertise to help you update, optimize and adjust your IT infrastructure according to your needs.
The implementation and update of IT infrastructureIf your company doesn't have specialised personnel, that can guarantee the smooth operation of your IT infrastructure, we offer you full support with planning, implementing, managing and monitoring your IT environment. At your request, we can also perform an overview of the existing configuration and make suggestions for improvements, that will be tailored specifically to your needs.
Installation or overhaul of IT infrastructureWith the use of the most modern technologies and approaches, we can take care of the entire process of implementing or updating your IT infrastructure. This includes planning, supplying equipment and all the necessary installations and configurations.
Management and monitoringWe can manage and support a part of or your entire IT infrastructure. Depending on the terms specified in a systems administration contract, we can perform everything from regular security checks, backups and archiving of data, regular maintenance of your server infrastructure, security policies, antivirus, workstations, and office and communications equipment.
End user support - HelpDeskIn case of technical issues we offer you fast and reliable remote assistance (via remote desktop, telephone or email) or on-site assistance. HelpDesk covers end-user issues, such as trouble with using Microsoft Office programs, solving hardware, network and other office related problems and fixing minor equipment breakdowns.
Consultations and assistance on projects
If your company has an IT department and would just need some specialist advice or assistance with more complex projects, our team can offer all the help necessary to finish the project. We perform systems integrations, a partial or full transition to the Microsoft cloud and integration of Office 365 and Azure.
IT support with organizing major events
We can offer you the appropriate IT support necessary for the smooth operation of important events. Our experts have experience from working on major sports events abroad, such as the 1st European Games in Baku, Azerbaijan (2015), and the 5th Asian Indoor and Martial Arts Games in Ashgabat, Turkmenistan (2017).
Supply and implementation of hardware
Independently or as part of assistance on a project, we can provide consultations in the process of selecting new software and hardware. If necessary, we can also take care of supplying it into your IT environment and perform all the necessary installations and configurations.
We turned to Kompas Xnet because we wanted to replace our company's website (www.malalan.eu). Before the start of our cooperation, they provided us with a detailed and clear estimate of the costs for the website development. During the project, they demonstrated exceptional professionalism. We appreciate their good and very clear communication, reliable and quick responses and the professional and kind behaviour of employees. Since we were pleased with the implementation of the website, we chose Kompas Xnet when we needed to replace the entire computer network in our company. We are aware that this is an extremely demanding task, because we are a trade business and we cannot afford downtime for our programs. In a very short amount of time, they provided everything we neeeded for the implementation. The implementation itself was performed without complications and in record time all the computers in the company were replaced. They made sure that the work in the company continued without interruptions. The professionalism and support you get from their employees is praiseworthy. We are very pleased and would without a doubt recommend Kompas Xnet to anyone.
The European Games requires an IT infrastructure that will support the largest sporting event ever held in Azerbaijan. In order to deliver outstanding European Games, BEGOC needed an IT service provider to manage the IT infrastructure and provide technical services. BEGOC have selected Eurodesign CSC - Azerbaijani technology services integrator. To ensure successful delivery of requested services, Eurodesign cooperated with Microsoft, Cisco, EMC and Kompas Xnet companies.
Kompas Xnet have kindly agreed to support Eurodesign CSC in administration of complex Information System infrastructure based on Microsoft technologies. Having assigned best in class specialists, Kompas Xnet have provided absolutely invaluable support to Eurodesign by making sure that business critical applications and systems like Active Directory environment, SharePoint applications and SCSM systems are properly administered throughout the lifecycle of the project. Kompas Xnet specialists have struck Eurodesign and BEGOC management by their professional attitude towards services delivery, outstanding technical skills and exceptional performance. Here at Eurodesign, we value a significant contribution Kompas Xnet have made to sustain high level of service availability for BEGOC. Effective and successful service delivery for BEGOC has enabled a solid platform for strategic and long-term partnership between the two companies.